Ever since I was a child, I had always wanted to do a job that deals with people and relationships. Something I can gain knowledge from daily interaction and exchange of ideas among peers and colleagues while making money for the organization I work with. The idea of serving customers really fascinated me. Doing a job with a sense of personal warmth was no doubt my ultimate interest. Not long after my graduation from college, my first job was as Customer Service Representative of an international freight forwarding company. It was just wonderful to meet people from all over the world. If only I had the tool then that I have with my job right now, which is Sage CRM, I would have loved my job even so much better and I think the company I was then engaged with would have fostered business practices and effortless information exchange not just throughout the organization but with everyone we serve all over the world. CRM stands for Customer Relationship Management. With Sage CRM, we can quickly analyze, manage and synchronize sales, marketing and customer care activities across all points of contacts. Regardless of how, when, or where our customers, partners, and prospects choose to interact with our company, Sage CRM gives us a decisive advantage by providing comprehensive, easy-to-use tools to successfully manage these relationships. Sage CRM offers a full range of hosted or on-site deployment options, which means, we get complete flexibility to run our business our way. As our business needs change, we can quickly and easily switch deployment environments (from hosted to on-premises deployment, or vice versa) and all our CRM configuration and data move with us. That’s how amazing a tool it is. In fact I consider myself very fortunate to have this job with CRM Works Pty Ltd., servicing the Australian, New Zealand, Singapore and the Philippines market via a team that combines over 40 years experience in the design, programming, installation, training and technical support of CRM systems with David Gill as owner and Principal Consultant. CRM Works Pty Ltd. is a privately-owned Australian company born with the expressed intention of consolidating the resources of CRM consultancies with a leading business process outsourcing (BPO) company, iCatchIT with Jonathan Corners as CEO. If you wonder how that is being made possible, our websites icatchit.com and crmworks.com.au will give you a better picture and understanding on how we do our business.
Why don’t you try BPO and CRM yourself? Works for me!
