The iCatchIT management team forms a critical component of our competitive advantage. Global heuristics coupled with specialized skills provide a very compelling and unique combination in the outsourcing market. We are able to mobilize a team to rapidly increase productivity through hands-on leadership and standardized processes.
We are keenly aware that the success of a team depends as much on the human element as on the physical or financial infrastructure. Our leaders focus on attracting and retaining an optimized team for your organization.
Through our management team, we espouse values such as commitment, sensitivity, and integrity. These values are reflected at every level of our corporate culture and translate into lower turnover and higher productivity.
Our team possesses years of experience in handling multinational business operations. We have a proven track record of successful implementation of large scale projects. In addition to an ability to communicate a strategic vision, our leadership possesses the cultural sensitivity required for successful operations overseas.
We believe that quality stems from hiring, training, standardization, and ongoing monitoring. During the initial team formation stage, we carefully define the hiring and training procedures that will be required to meet your objectives. Next we work on developing standardized and defined processes that will be compliant with accounting or software standards.
Standardization starts with international standards bodies compliance such as GAAP (accounting) and CMM (software development) but extends to defined standards within your organization. Finally we monitor customer satisfaction and develop feedback protocols to continually optimize your defined processes and work flows.
We safeguard your business and peace of mind by taking every possible measure to minimize your risk. Robust security infrastructure is an integral part of iCatchIT operations. Below is a summary of the methods in place to protect your information and maximize the reliability of our service offering.
Multiple telecommunications providers with redundant international links ensure highly reliable data transfers. Backup power systems ensure the availability of power.
Our strong background in the management of secure global information systems will safeguard your information in all facets of transfer and storage. For example, we transfer all data using state-of-the-art 3DES encryption.
We have strict non-disclosure agreements at the organizational level and on file for each employee. We are able to customize our confidentiality agreement to meet any enhanced requirements you might have. Please contact us for further details on infrastructure, security, and confidentiality.
We deliver a personalized service. First and foremost we want to understand our customer. We will tailor our service offering to best suit your requirements.
